Comment from Charleene’s Houses, LLC:

Hi Tracy, I am so very sorry that I disappointed you. You were truly a lovely person and I enjoyed talking with you about your ideas for your condo. I think you have uncovered one of my biggest weaknesses. I try to go to all appointments even if I don’t think a job will be a good fit for us, because I appreciate that people take the time to call me and I’ve always thought it was the right thing to do. I will do my best to let prospective customers know going forward when I can’t meet their budget guidelines. Thank you for helping me understand that I need to be more responsive even when it’s not what my customers want to hear.