We worked with Charleene on a kitchen/dining room renovation, add-on Den renovation and some additional small projects in and around our house. Charleene is not only efficient but she is dedicated and passionate about her work. She wants everything to be perfect! She has a great crew, who are friendly and knowledgeable, She works with the timeline and deadline that she gives her customers and holds herself and her crew accountable. We would highly recommend Charleene’s crew for your home renovation needs!
Client Reviews
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- All
- Addition
- Basement
- Bathroom
- Kitchen
- Whole House
Charleene met with me numerous times to go over ideas, cost, etc. She made herself available all day everyday for questions etc. Charleene’s customer service was impeccable when we ran into issues due to how my house was built. Her crew was respectful and efficient. I can’t recommend them enough and love my newly renovated home!
Can’t say enough great things about Charleene and her team. From the first meeting she was professional, knowledgable, and understood our vision perfectly. Her follow up was prompt and thorough. The task of renovating a kitchen can be extremely daunting and she really helped to streamline the process. She was conscious of both our timeline and budget. Before we signed on she even had every subcontractor at our house to give us the most accurate estimate as possible. Any challenge that arose during design or reno never seemed overwhelming. If we went to her for advice she provided an opinion supported by real life experience. She is extremely competent and an efficient problem solver. She is a great project manager; assertive and professional. We also appreciated daily communication and status updates. Her contractors are friendly, timely, and clean. We couldn’t be happier with the final product and the experience in general. Highly recommend Charleene and will undoubtedly be calling her for future projects.
Working with Charleene was a great experience. She is very responsive, honest, caring, and hardworking. We were nervous going into the process because neither my husband nor I had any direct or indirect experience with home renovations, and had only heard the horror stories from friends and coworkers. We had no horror stories! Charleene was definitely the right choice — the detailed plan was laid out up front, which we greatly appreciated. We did have to debate changes along the way when some structural issues came up, but she was very upfront about all of it, and everything was discussed and signed and she stuck to the budget/plan throughout. As with every home renovation there were still some frustrating and stressful moments, but we would no doubt pick Charleene again for our job. We knocked out two walls, completely gutted and redid the kitchen, and closed off a hallway to create a master suite – including a brand new bathroom + plumbing. They stayed very close to the timeline (even with the major structural changes required), it turned out wonderfully, and we absolutely love it! The planning process with Joy (Charleene’s designer) was absolutely fantastic. She is a wonder to work with and is the only person I have met that cares about details and perfection as much as I do. She did an great job at tweaking my thoughts and style preferences to get us to the most beautiful final product. I could not recommend her more highly.
Charleene did a wonderful job on a complete gut and renovation of my kitchen and dining room areas. I cannot recommend her enough! She exceeded my expectations for what could be done within my budget and worked with me to design the kitchen of my dreams by suggesting we remove a wall and switch the kitchen and dining room areas so they are more open to the rest of my house. I chose her based on her experience working in old Baltimore rowhomes, which we were extremely thankful for as she handled the surprises that popped up during the renovation. She is on site every day and great at keeping up communication so I know where the project stood and could get any questions I had answered. She was honest and up front about any possible additional costs and delays in the project when they arose, but still finished on time and within my budget. I loved the amount on input I got to make in my design, so the kitchen had the look I wanted without being overwhelmed by choices for cabinets, countertops and flooring. Her team was awesome to work with and made living through a major renovation as easy as possible by keeping the other areas of my house clean and accessible. I can’t wait to update more of my house with Charleene and her team!
We redid our master bath and kitchen with Charleene. Took everything out as both rooms hadn’t been touched since our townhome was built in the 1980’s. We chose Charleene because she is always accessible for questions and comments about what is going on in your house. If any changes need to be made she discusses them fully, gives the different options which helps in making that decision. The best part about the whole project was that Charleene creates an “allowance” for the materials. You can choose to stay in that amount or go above (or even below!). Once the project is done, she will reconcile the project and you MAY even get some money back! We love Charleene and can’t reccoment her enough!
Everything about Charleene and her crew was fantastic. Easy to work with, very accommodating if anything were to come up and required a modification, very timely in getting things done and the craftsmanship was exceptional. I actually provided the plans and concept to Charleene and she made it a spot on reality. It turned out better then we could have hoped for .We came in under budget and finished before the projected date. Great experience with them renovating out kitchen.
Charleene is great to work with. The kitchen renovation is beautiful. She streamlined the process of making decisions on details, such as providing just a few reasonable options for neutral paint colors that would look nice with the other elements we already chose. She provides the right amount of guidance, letting us know a range of choices she would recommend, based on her experience and the nature of the space being renovated. Charleene renovated a bathroom for us earlier; the kitchen is the second project she has done for us.
Charleene was very flexible and patient with me since I decided to source most of the materials for our bathroom renovation myself. She responded very quickly to phone calls and emails – excellent communication. We are very pleased with the results.
Charleene and her team renovated our kitchen. She addressed all our concerns by changing the layout slightly and maximizing space. She stayed under budget which was extremely important to us. The final product is beautiful and so much more functional. We are very happy!!
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