Client Reviews

  • All
  • Addition
  • Basement
  • Bathroom
  • Kitchen
  • Whole House

Charleene and her team’s work on our kitchen is outstanding. We did a major overhaul, including taking down walls, enlarging windows and moving the overall footprint of the kitchen. The workmanship is beautiful and the final product is better than we had envisioned. Our kitchen was finished ahead of schedule and under the proposed budget. Communication with Charleene throughout the project was easy and she was always quick to get back to us, even when we had small concerns. We look forward to working with her again on future projects.

~ Julia Yates

Excellent work, on time and on budget. The work days were also managed nicely, to minimize impact on the kids school routines and demands.

~ James Black

Charleene is awesome! We had her complete a huge renovation of our home – we added a master suite, reconfigured the whole first floor (including a new kitchen), reconfigured part of the second floor, finished the basement (including adding in a bathroom), and added on a new deck. Charleene took the time to get to know us, and what we need in our home. Then, between my vision for my home, and her experience, we worked together to create a home that my family and I absolutely love. While the renovation wasn’t without some hurdles, Charleene’s greatest strength is how she handles any arising difficulty or problem. Charleene confronts it head-on, and always follows through. She is always available when I have a question or a concern. AND – she finished the job earlier than expected.

~ Peggy T

We did an addition above the garage and a sunroom behind the garage. With the scale of the project, there were some hiccups because of the original design/measurements (not by Charleene), but she handled them well and we were able to complete the project with a great result. Workmanship by her crew is outstanding.

~ YW L

Charleene and Joy are both very knowledgeable in the field and it’s been wonderful working with them both through the remodel of our home! After buying our home, it needed to be completely remodeled. With a toddler and another child on the way we needed someone we could trust, stick to a timeline, and provide quality work. We did not want our home to look like a “flip” house. They fully delivered in creating a beautiful forever home for us. Charleene and Joy worked with us on lengths end to first design plans then make the plans a reality. Joy was amazing! She really wanted us to love our home and design a functional space with some of the “old world” charm we envisioned. She provided multiple layouts and designs for our kitchen/dining area and master bath/bedroom. Her ideas were excellent and we are so happy with the outcome! Joy has impeccable taste and helped us with each selection from our master bath vanity, to lighting, floors, hardware and so much more. She was always honest and always had the time chat about our selections. I believe she truly had our best interest in mind along with great ideas! After the design process, Charleene and her team stuck to very strick timeline. I have much respect for Charleene and all the coordination of subcontractors to keep things moving smoothly. Any issues were quickly addressed and resolved. Many times we needed to make decisions and looked to Charleene for input. With 30+ years experience, she definitely knows her stuff and we put our trust in her (and so glad we did)! She was always very responsive and punctual despite being a very busy lady! She checked on the project daily. It’s very obvious Charleene takes pride in what she does. We are so happy to have hired Charleene and Joy!

~ Nicole

We were ecstatic with the results of Charleene’s work. Charleene and Joy are an amazing combination that made us feel like family throughout the process. Not only was the quality of the work phenomenal, but there were no surprises. The timing of each stage along with the budget were always exactly what we agreed to on the front end. We were out of town owners, expecting a child and unable to meet In person, who built a relationship with them by phone/FaceTime. We didn’t meet until completion of the project. Charleene and Joy remodeled and furnished our townhouse, including: adding a bathroom, fully renovating 3 other bathrooms, adding recessed lighting, painting the entire house, adding wood staircases, adding plantation shutters, amazing window treatments, re-carpeting, and fully furnishing every room. I wish I could describe how happy we were with their work, but it’s hard to do. There were no disappointments- each element of the project exceeded expectations. They are efficient, considerate, and highly professional. If you’d like a detailed testimonial, please ask them to connect you with me.

~ c c

We hired Charleene to renovate our kitchen / dining area. I had initially gotten estimates from two other contractors for more or less the same work. Charleene came in with the best price and had some better ideas on how to resituate the area. She came to the house several times and/or made herself readily available by phone during the design process. We made a couple of minor design changes, but overall we were extremely happy with her initial design. From start to finish, the renovation took 2 months. All of the workers / subcontractors on this project were great to deal with. What impressed me the most was the fact that whenever I was told someone would be here, they were here. From past experiences with other contractors and hearing horror stories from friends, I expected there to be times when they wouldn’t show up. But true to her word, there was always someone here working as promised. We ran into a couple hiccups such as matching the new wood floor to the existing in the living room and a lighting and wiring issue. But all problems were ultimately resolved. Anytime we had any issues with anything, they were dealt with promptly and effectively. We are extremely happy with the overall project and would highly recommend Charleene to anyone looking to renovate. In fact, when we are ready to renovate our bathroom, we will be sure to contact her.

~ Erica Henters

We did a major renovation of our first floor that included taking walls down, reconfiguring our kitchen and updating our lighting and flooring throughout the first floor. We also created a mudroom and reconfigured the downstairs layout. Charleene and Joy are great to work with and really want to exceed expectations. All of the subcontractors were professional and pleasant to work with. If there were ever any bumps along the way, Charleene made sure to fix everything in a reasonable timely fashion! We absolutely love our final product and it all turned out so beautiful!!! Highly recommend!!!!

~ Pamela Lloyd

From the very beginning of project planning Charleene was extremely patient and helpful. What I loved best was that she listened carefully to our ideas and really wanted to help us accomplish them, within reason. Because the layout of the kitchen was awkward, she suggested we use her architect, Cindy, who was excellent, and worked with Charleene and us on several versions of the plan – for example, we tried different locations for the stove/hood and then decided on the current location. Charleene was on-time and very accommodating – her team started Demo while we were away on summer vacation, so we didn’t have to be in the house during the most dusty week. Her teams were efficient, highly skilled and very personable and friendly. We were amazed at Charleene’s management – scheduling different worker-teams in/out on different days to keep things moving. We also really like the style of the cabinets (white shaker) we ordered through the company she works with, benefitted from her contacts at the appliance and tile stores, who all raved about the quality of her work. Our now almost-finished kitchen looks amazing, consistent with the original plans, but so much better in person. We love the choices we made, with Charleene’s help and being a sounding board. The kitchen is beautiful but not generic-looking. Thank you to Charleene for your responsiveness and professionalism during this kitchen re-model journey.

~ Wendy Bennet

SO thrilled with my kitchen addition! The design is functional and beautiful. Working with Joy the designer was delightful and so fun. Charleene is professional and kind, as well as being detailed and knowledgeable in her work. She works to make the construction process as painless as possible. Charleene has a wonderful vision to help make your home a comfortable living space while making it a valuable investment. She listened to our wants and needs, and the result was the kitchen addition of our dreams.

~ Stacey Williams